Thank you for shopping at ClothHubs. We want you to be completely satisfied with your purchase. If you are not, we are here to assist you. Please review our return policy to understand your options and obligations when you wish to return a product.

1. Returns Eligibility:

a. Within 30 Days: You may request a return for any item within 30 days of the date of delivery.

b. Unused and Unworn: To be eligible for a return, the item must be in its original condition, unused, unworn, and with all original tags and packaging.

c. Non-Returnable Items: Some items, such as undergarments, swimwear, and personalized or custom-made products, are not eligible for return.

2. Return Process:

a. Contact Us: To initiate a return, please contact our customer support team at [contact@clothhubs.in] and provide the following information:

• Your order number.
• The item(s) you wish to return.
• The reason for the return.

b. Return Authorization: Once your request is approved, you will receive a return authorization along with shipping instructions. Please follow these instructions carefully.

3. Shipping the Return:

a. Customer Responsibility: The cost of returning the item is the customer’s responsibility, except in cases where the return is due to an error on our part (e.g., wrong item sent, item arrived damaged).

b. Packaging: Please ensure that the item is securely packaged to prevent damage during return shipping.

4. Inspection and Refund:

a. Inspection: We will inspect the returned item upon receipt. It must meet the eligibility criteria mentioned in section 1 to qualify for a refund.

b. Refund: If the returned item is in acceptable condition, we will process a refund to the original payment method used for the purchase. Please allow 3 to 5 days business days for the refund to be reflected in your account.

5. Exchanges:

We do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined above and then place a new order for the item you want.

6. Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item or issue a replacement, as applicable.

7. Contact Us:

If you have any questions or need assistance with the return process, please contact our customer support team at [contact@clothhubs.in]. We are here to help.

8. Changes to this Policy:

We reserve the right to modify or update this Return Policy at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review this policy regularly for updates.

By shopping at ClothHubs, you agree to comply with this Return Policy. We value your satisfaction and look forward to providing you with a seamless and enjoyable shopping experience. Thank you for choosing ClothHubs.

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